PRIVACY POLICY
Effective Date: February 4, 2026
Injury TeleMed LLC values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit forms, or communicate with us through phone, SMS, or other electronic methods.
Information We Collect
We may collect the following types of information:
• Personal identifiers such as name, phone number, email address, and date of birth
• Information submitted through intake or contact forms
• Communication data related to SMS, phone calls, or email correspondence
• Technical data such as IP address, browser type, and device information
SMS Communications
If you opt in to receive SMS communications from Injury TeleMed LLC, we may use your mobile phone number to send messages related to:
• Appointment confirmations and reminders
• Intake follow-ups and administrative communications
• Requests for documentation or additional information
• Care coordination and customer support
Message frequency varies based on user interaction.
Message and data rates may apply depending on your mobile carrier and plan.
You may opt out of SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at 1-877-58-TELEMED.
Mobile carriers are not liable for delayed or undelivered messages.
Use of Your Information
We use the information we collect to:
• Provide and manage services
• Communicate with you regarding appointments and care coordination
• Respond to inquiries and support requests
• Comply with legal and regulatory requirements
Disclosure of Information
We do not sell, rent, or share your personal information, including mobile phone numbers, with third parties for marketing purposes.
SMS consent is not shared with third parties or affiliates.
We may disclose information to service providers or licensed medical professionals solely for care coordination, administrative, or legal compliance purposes.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.
HIPAA Compliance
Injury TeleMed LLC operates as a non-clinical administrative and care coordination company. We maintain safeguards to protect any health-related information in accordance with applicable privacy and security standards.
California Privacy Rights (CCPA)
California residents have the right to request access to, deletion of, or information about the personal data we collect. To exercise these rights, contact us using the information below.
Age Restriction
Our services and communications are intended for individuals 18 years of age or older.
Contact Information
If you have questions about this Privacy Policy or our data practices, please contact:
Injury TeleMed LLC
Phone: 1-877-58-TELEMED