Terms of Service
Effective Date: February 4, 2026
These Terms of Service govern your access to and use of the Injury TeleMed LLC website, services, phone intake system, and SMS communications. By accessing our website or submitting your information, you agree to these Terms.
Company Role Disclaimer
Injury TeleMed LLC is a non-clinical administrative and care coordination company. Injury TeleMed LLC does not provide medical services, medical advice, diagnosis, or treatment. All medical evaluations and clinical services are provided by independently owned and operated licensed medical professionals and or professional medical entities.
Use of this website, AI chat, phone intake system, or SMS communications does not create a provider-patient relationship. A provider-patient relationship is established only after evaluation by a licensed medical professional.
SMS Terms and Conditions
Description of SMS Use
By providing your mobile phone number and opting in, you consent to receive SMS messages from Injury TeleMed LLC. These messages may include:
• Appointment confirmations and reminders
• Intake follow-ups related to injury evaluations
• Requests for documentation or required information
• Care coordination and administrative notifications
• Customer support communications
Message frequency varies based on user interaction.
Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications unless you re-opt in.
For assistance, reply HELP or contact us at 1-877-58-TELEMED.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier and plan. Injury TeleMed LLC is not responsible for any messaging or data charges incurred.
Carrier Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
Age Restriction
You must be at least 18 years old to opt in to receive SMS messages from Injury TeleMed LLC.
User Responsibilities
You agree to provide accurate and truthful information when submitting forms or communicating with Injury TeleMed LLC. You are responsible for maintaining the confidentiality of your communications and personal information.
Limitation of Liability
Injury TeleMed LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website, phone intake system, or SMS communications.
Privacy
Your use of our services is subject to our Privacy Policy. By using our website or communications systems, you acknowledge that you have reviewed and agree to our Privacy Policy.
Modifications
Injury TeleMed LLC reserves the right to modify these Terms of Service at any time. Updates will be posted on this page with a revised effective date.
Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of law principles.
Contact Information
Injury TeleMed LLC
Phone: 1-877-58-TELEMED